CalmEngine

Introduction

Thank you for choosing CalmEngine. Our Terms and Conditions are in place to oversee your interaction with our website (calmengine.sbs) and the range of services we offer, such as our online order system, booking services, among other functionalities.

By engaging with our website, you accept these Terms. If you are not in agreement with these terms and conditions in their entirety, you are not permitted to utilize our website or services.

Ensure you comprehend these Terms thoroughly prior to utilizing our website. Should you have inquiries, kindly reach out using the contact details at the conclusion of this document.

Website Use and Access

General Use Conditions

In your use of our website, you consent to:

• Abide by relevant laws and statutes in your utilisation of the site
• Provide precise and current information when setting up an account or making a purchase
• Secure your account and confidentiality of your password
• Assume accountability for all actions conducted through your account
• Immediately alert us to any unauthorized access to your account

Prohibited Activities

You are expressly forbidden from utilizing our website to:

• Breach any laws, regulations or statutes
• Infringe upon or disrespect others' rights or privacy
• Misrepresent your identity or present false information about your affiliation
• Obstruct or cause disruption to the website or its underlying servers
• Disseminate harmful computer codes such as viruses or malware
• Attempt to access the website by unauthorized means
• Collect or extract data from our site without express permission
• Automate site access via bots, scrapers, or web crawlers

Account Registration

You might need to register an account to use certain features of our website. The confidentiality of your account details and all activities associated with your account are your responsibility.

We hold the right to close service, revoke accounts, or delete content at our sole discretion.

User Rights and Responsibilities

User Content

If you contribute content to our site (like reviews, comments, or suggestions), you bestow upon us a non-exclusive, royalty-free, perpetual right to use, duplicate, adapt, publish, and distribute that content in relation to our offerings.

You guarantee that:

• The content you contribute is yours or you possess necessary permissions to use it
• The content does not infringe on any third party's rights
• There is no deceit, fraudulence, or misleading information in the content

Community Guidelines

We anticipate that users adhere to the following when interacting with our site and services:

• Show respect to other members and our employees
• Offer sincere and constructive input
• Report any unacceptable content or conduct
• Avoid all forms of harassment, discrimination, and hate speech

We may remove content that does not follow these guidelines and limit access for users who repeatedly ignore our Terms.

Orders and Payments

Ordering Process

While making a purchase via our website:

• You pledge to supply current, precise, and complete purchase details
• You agree to update your account information and payment details whenever necessary
• You understand that product prices and availability can alter without prior notice

Order Acceptance

We reserve the discretion to reject or annul orders for several reasons, some of which might include:

• Product or service availability issues
• Mistakes in product or pricing details
• Problems identified in your order
• Suspicions of fraudulent ordering

Payment Terms

We accept a variety of payment options specified on our site. Payments are securely processed through our third-party processors. By submitting payment details, you affirm your authorization to use the provided payment method.

All prices listed on our website include VAT, as relevant, but may not cover delivery costs, which are outlined separately during the checkout process.

Limitation of Liability

Within the largest scope allowed by the applicable law, CalmEngine, its associated entities, executives, employees, agents, partners, and licensors are not accountable for:

• Any form of indirect, incidental, consequential, exemplary, or punitive damages
• Monetary loss, loss of data, use, goodwill, or other intangible losses
• Business disruptions resulting in losses
• Bodily harm or property damage due to using the website or services
• Unauthorized access to or use of our servers and/or any personal information stored therein
• Transfer of viruses, trojans, or similar damaging elements to your equipment

This limitation of liability is relevant regardless of the legal theory underpinning the liability, and persists even if we have been informed of the possibility of such damages.

In locations that do not support the exclusion or limitation for indirect or incidental damages, our liability is capped to the fullest extent the law permits.

Intellectual Property

All content hosted on our website, including texts, visuals, emblems, images, audio, downloads, and software, is owned by CalmEngine or its content providers and safeguarded by global copyright, trademark, and other forms of intellectual property legislation.

Trademarks

The CalmEngine label, logo, and all associated names, logos, products and services, patterns, and slogans are trademarks of CalmEngine or its affiliates and cannot be used without our explicit prior permission.

License to Use Website

We grant you a limited license to access and utilize our website for personal, non-commercial use. This license specifically excludes:

• Altering or copying the materials
• Utilizing the materials for commercial endeavors
• Attempting to reverse-engineer any software contained on the website
• Removal of any copyright or property notices
• Transferring the materials to other individuals or mirroring the materials on any other server

This given license shall terminate if you fail to abide by these restrictions and can be ended by us at any moment.

Disputes and Governing Law

Governing Law

These Terms and your utilization of the website are to be interpreted in accordance with the laws of the United Kingdom, without consideration of its conflict of law rules.

Dispute Resolution

For any disagreements stemming from or connected to these Terms or your use of our site, an attempt to amicably resolve through negotiation is preferred. Should negotiations fail, the parties agree to seek resolution via mediation prior to considering arbitration or legal litigation.

Forum for Disputes

Any legal suit or proceeding pertaining to your access or use of our website or these Terms will take place in the courts of the United Kingdom. You and CalmEngine consent to the jurisdiction of these courts.

Changes to Terms

We possess the right to amend these Terms as necessary. Significant alterations to these Terms will be indicated by updating them on our site, showcasing a new effective date. Your ongoing usage of the site after amendments implies your consent to the updated Terms.

Regularly reviewing these Terms is your responsibility to stay informed of any modifications.

Third-Party Links

Our website may provide links to websites or services operated by third parties that CalmEngine does not govern. We are not in charge of, nor do we endorse, the content, privacy policies, or practices of third-party websites or services.

You acknowledge and consent that CalmEngine is not liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with the use of or dependence on any such third-party content, goods, or services found on or through any external websites or services.

We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services you engage with.

Contact Information

For any queries regarding these Terms and Conditions, please reach out to us at: