CalmEngine

Information Collection

Your privacy is paramount at CalmEngine, and we are dedicated to safeguarding your personal details. This document outlines the types of information we gather, the ways in which we utilize it, and the entitlements you possess concerning your data.

Identifiable Information

The following personal information categories are collected by us:

• Contact Data: Such as your name, electronic mail, telephone number, and mailing address which you share with us when booking, placing an order, or reaching out to our team.
• Financial Data: Payment card specifics and your billing location when making purchases, barring the storage of full payment card information on our systems.
• Registration Data: Account credentials like your chosen username and password when you register on our site.
• Preferences Data: Information about your dining selections, allergens, and favored menu selections to better your visits.
• Interaction Records: Documentation of your discussions with our team, including assistance requests.

Data Collected Automatically

Automatic data collection occurs upon visiting our website, namely:

• Engagement Data: Insights about your interaction with our site, pages viewed, duration on pages, and other site navigation actions.
• Technical Data: Your network's IP, browser specifics, device identification, operating platform details, and other technical indicators.
• Geographical Data: A general sense of your location from your IP or more specific locale details if you permit geolocation services.

Utilization of Your Data

The purposes for which we apply your personal information include:

Service Provision

• Fulfillment of your requests and reservations
• Management of your profiles and preferences
• Payment processing and fraud deterrence
• Customer assistance and query resolution

Service Enhancement

• Analysis of usage trends to better website operation
• Innovation of products and services
• Customer experience advancement through research and analysis

Outreach and Communication

• Dispatch of promotional content, deals, and updates (upon consent)
• Customized user experience with pertinent content and suggestions
• Execution of competitions, promotional events, or surveys

Regulatory and Security Objectives

• Adherence to legal statutes
• Enforcement of our terms and regulations
• Protection of our entitlements, confidentiality, security, or property

Individual Rights

You have the subsequent rights under data protection statutes:

• Access: The ability to request a report of the personal data we retain about you.
• Rectification: The option to direct us to amend or renew inaccurate or incomplete data.
• Deletion: The right to ask for your data to be erased in specific scenarios.
• Restriction: The choice to request a halt on processing certain data, temporarily or permanently.
• Transferability: The right to obtain your data in a structured, widely used, and computer-friendly format.
• Objection: The ability to contest processing of your data for marketing purposes.
• Consent Withdrawal: Where data processing depends on consent, you may retreat that consent anytime.

For exercising any of these rights, please reach out to us using the details in the Contact Data section below. Our response time to your request will be within 30 days.

Data Sharing and Disclosure

Your personal information could be shared with:

• Service Providers: External agencies that offer services for us, including but not limited to payment procession, data scrutiny, email dispatch, and customer support.
• Business Allies: Entities we work with to provide joined promotions or services.
• Legal Entities: Subject to the law, court order, or governing regulation demands.
• Corporate Movements: Relating to a consolidation, acquisition, or asset sale of our enterprise.

We mandate that all third parties respect the security of your personal data and handle it in compliance with the law. Your personal data is not permitted for use by our third-party service vendors for their own intentions.

Cookies Usage Policy

Our site employs cookies and similar technology to improve your web experience and to offer personalized features.

Understanding Cookies

Cookies are minuscule data files stored on your device by websites you visit. They aid in recognizing your device and recalling particulars about your visit.

Our Cookies

• Essential Cookies: Necessary for the site to operate effectively. These cannot be switched off.
• Analytics/Performance Cookies: Used to identify and count visitors and observe their website behavior.
• Functional Cookies: Remember your preferences to enhance your site experience.
• Targeting Cookies: Keep track of your site visits, the pages you explore, and the links you follow for ad targeting purposes.

Cookies Management

Cookie settings are manageable via your browser; however, disabling cookies may impact the functionality of the website.

The Cookie Banner on our site enables you to set your cookie preferences upon your initial visit, with the option to adjust these preferences using the Cookie Preferences link in our website's footer.

Safeguarding Data

We implement suitable technological and procedural safeguards to secure your personal data from unauthorized or illegal handling, unintended loss, obliteration, or damage.

Precautions include:

• Enciphering of delicate data
• Consistent security evaluations
• Authorized access controls and authentication
• Employee training in data protection

Although we take strong measures to protect your data, no Internet transmission or electronic repository system is entirely secure.

Connecting with Us

Should you have questions, issues, or requests about this Confidentiality Policy or our data procedures, kindly contact us at:

It is our pledge to collaborate with you for a just resolution of any privacy concerns or complaints.

Policy Modifications

This Privacy Policy is subject to occasional updates to aptly reflect alterations in our operations, for other functional, lawful, or overseeing reasons. The current policy version will be signaled by the updated Last Revised date at the policy's outset.

We invite you to periodically review this Confidentiality Policy to stay informed about how we are protecting your data.